Reddit and its partners use cookies and similar technologies to provide you with a better experience. Below are some pointers we hope you'll find useful! Request ID: 7a29b9b3cc1be708. The truth is that paying for insurance to guard against this is a waste of money. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Took about 5-6 weeks and lots of following up but did get all my money back. and our ADDITIONAL TERMS. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Please be advised we will require a copy of the death certificate to be attached. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. We have made changes to our Privacy Policy. Terms and conditions of sites linked to by or from the Service may vary by site. We make no representations or warranties about the quality of your watching experience or your display. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. OH MY FUCKING GOD! User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. who has the best covid cover for travel insurance? Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. No refunds are offered for online (virtual) events unless the event is canceled. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. I can't go to a concert anymore, any tips to ensure i get my money back? Have now given up. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. You will be entitled to a refund unless otherwise notified directly by your point of purchase. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. If you have bought your tickets at the venue's box office? Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Pick your exact se. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. Supporting documents are preferred in English. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. . Has anyone experienced anything similar? All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. We can't reclaim the money and issue the refund to a new card for you. in the event description page, in pop-up boxes, or in an email). You should evaluate your risk in determining whether to attend the event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. or was there no option for you? 36. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. found at the bottom of this page. Performed analyses related to call center and ticket insurance costs. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Please complete the section which is relevant to your application. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Let us know what you were doing when this page came up, plus your IP and request ID Event date, time, talent, participants and rosters are subject to change without notice. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. If I have XCover ticket insurance and miss an event, can I get a refund? You have chosen AXS Mobile ID as your method of delivery for your tickets. . For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. Occasionally making progress only to be timed out. Congratulations! Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. Click on the relevent section for more information. NEVER AGAIN! Please note that we are currently unable to process postal documents. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. However, it is not clear if this would cover government advice. We will notify you by email if this box office collection is required. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. Privacy Policy Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. Can I get a refund for a cancelled or postponed event? mail By Insurance Site July 2, 2022 July 2, 2022. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reporting Fraud. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. E-mail address is required to create an account.
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